At International Webcraft, most of our offerings are digital in nature. However, this Shipping & Delivery Policy outlines how we handle both digital and physical product deliveries.
1. Digital Deliverables
For services such as website development, design assets, SEO reports, or software solutions:
Delivery Method: All digital products and services are delivered electronically via email, secure file-sharing links, or through our client dashboard.
Delivery Timeframe: Delivery times vary based on project scope. Estimated timelines are shared during project onboarding. Minor deliverables (e.g., logos, reports) are typically delivered within 3–7 business days.
No Shipping Charges: There are no shipping fees for digital products or services.
2. Physical Products (If Applicable)
If you purchase any physical items (e.g., merchandise, printed documentation):
Shipping Locations: We ship internationally unless otherwise stated at checkout.
Processing Time: Orders are typically processed within 2–4 business days.
Shipping Time: Delivery times depend on your location:
North America: 5–10 business days
International: 10–21 business days
Shipping Fees: Calculated at checkout based on destination and product weight.
3. Tracking & Support
For physical items, a tracking number will be provided once your item is shipped.
If you do not receive your digital or physical order within the expected timeframe, please contact our support team at [email protected].
4. Delays & Disruptions
We are not responsible for delays caused by:
Incorrect shipping information provided by the customer
Customs clearance issues
Carrier-related delays (for physical goods)
Client-side delays in responding or providing required materials (for digital services)
5. Questions?
If you have any questions regarding shipping or delivery, please contact us at [email protected]. We're here to help!