At International Webcraft, most of our offerings are digital in nature. However, this Shipping & Delivery Policy outlines how we handle both digital and physical product deliveries.
1. Digital Deliverables
For services such as website development, design assets, SEO reports, or software solutions:
Delivery Method: All digital products and services are delivered electronically via email, secure file-sharing links, or through our client dashboard.
Delivery Timeframe: Delivery times vary based on project scope. Estimated timelines are shared during project onboarding. Minor deliverables (e.g., logos, reports) are typically delivered within 3–7 business days.
No Shipping Charges: There are no shipping fees for digital products or services.
2. Physical Products (If Applicable)
If you purchase any physical items (e.g., merchandise, printed documentation):
Shipping Locations: We ship internationally unless otherwise stated at checkout.
Processing Time: Orders are typically processed within 2–4 business days.
Shipping Time: Delivery times depend on your location:
North America: 5–10 business days
International: 10–21 business days
Shipping Fees: Calculated at checkout based on destination and product weight.
3. Tracking & Support
For physical items, a tracking number will be provided once your item is shipped.
If you do not receive your digital or physical order within the expected timeframe, please contact our support team at support@internationalwebcraft.com.
4. Delays & Disruptions
We are not responsible for delays caused by:
Incorrect shipping information provided by the customer
Customs clearance issues
Carrier-related delays (for physical goods)
Client-side delays in responding or providing required materials (for digital services)
5. Questions?
If you have any questions regarding shipping or delivery, please contact us at support@internationalwebcraft.com. We're here to help!